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The Changing Dynamic of Social Media

Growing up, social media was not a major component of my life. I was not allowed to have a Facebook or Twitter account until high school, and even then I tended to have a more eccentric approach. While my classmates posted expertly edited selfies with their coffees or beautiful landscape shots, I was posting photos…
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New Beginnings Family Academy – UX Report

Before going through a redesign of a website, it is important to understand the problems. Without a clear analysis of what does and does not work, it is possible to create the same problems that plague the current website design. To do so, a user experience research report was conducted on the New Beginnings Family…
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Usability Testing
In understanding the viewpoint of your website’s users, it’s important to get their perspective on how they use and navigate the website. To do this, one research method can be used in usability testing. In usability testing, a group of participants is given a list of tasks to complete by navigating the website. The goal…
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Understanding User Feedback with Sentence Completion

In conducting user research, it’s important to allow users to express how they feel. However, sometimes even a survey question with different options does not allow the user to fully express their thoughts in the best way. Thankfully, there is a research method that does exactly this. One method that helps give a broader understanding…